Why did the seller not receive the money I transferred?
- First, you must be sure to transfer money to the seller’s designated beneficiary account listed in the advertisement.
- After that, please check whether your transfer is a fast transfer or a normal transfer.
- Finally, you can contact your bank to check if the system is under maintenance or there are any other reasons.
*Please provide proof of your payment when opening a dispute, our team will support your transaction
- 1st payment proof: screen shot of bank transfer made, online statement?
- 2nd payment proof: take a photo of the printed account statement from the bank