Can I get my money back if I sent it to the wrong address?

Pink T-REX Support

Last Update há 2 anos

Transactions on blockchain are irreversible. That means once you transfer the wrong wallet address or choose the wrong version of the tokens, you will lose your assets. T-REX cannot do anything more for you because the receiving address is outside our control.

To avoid unfortunate situations, you should:

  • Check the receiving address carefully.
  • Check the blockchain network used to transfer.
  • The receiving address rarely changes, but that doesn't mean it stays the same. This depends on the need to upgrade the system of the platform. T-REX is responsible for informing all users about the change of wallet address if any. However, to ensure that your assets are not lost, you should not store your wallet address elsewhere but should access your wallet to get the receiving address every time you make a transfer.

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